rate my cafe

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Support

Contact us

Email support@ratemycafe.app. We usually reply within two business days. You can also send feedback from inside the app: Profile → Settings → Report a bug or send feedback.

Common questions

How do I delete my account?

In the app, go to Profile → Settings → Delete my account and type your username to confirm. This permanently deletes your account, your reviews, notes, photos, lists, follows and profile photo. It can't be undone. Deleted data can remain in encrypted backups for a limited time before it is overwritten, as described in our Privacy Policy.

How do I report a review or a person?

Tap the … next to any review, post, list or profile and choose Report. We review reports promptly, usually within 24 hours, and remove content that breaks our Terms.

A review about my cafe is wrong. What can I do?

If a review contains a false statement of fact (not just an opinion you disagree with), email support@ratemycafe.app with the review link, what is false and why, and how to reach you. We don't remove reviews just because they are negative, and we don't take sides in disputes. If a court orders removal of specific content, send us the order.

How do I block someone?

Tap the … on their profile, post or review and choose Block. You won't see their reviews or activity, and they won't see yours.

Who can see my reviews?

Each review is either public ("to go") or just for you ("for here"). Public reviews, your username, profile photo and public lists can be seen by other people on RateMyCafe. Private reviews are only visible to you.

How do I turn off notifications?

Profile → Settings → Notifications, or in your iPhone's Settings app under RateMyCafe.